Self Catering Argyll | Accommodation Argyll | Oban Self Catering, Argyll

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terms & conditions

Making a Reservation

Book online www.self-catering-oban.co.uk
Call us on +44 (0) 1471 833 202
Send a fax to +44 (0) 1471 833 404

Anne Gracie
Duisdale House Hotel
Sleat
Isle of Skye
Scotland
IV43 8QW

Email us on info@self-catering-oban.co.uk

In order to confirm a reservation we require details of a valid credit card. Payments by the following cards:Visa Debit / Delta, Visa Credit, Maestro / Switch, Mastercard.   A non-refundable deposit of 50% of the booking total is required at time of booking to confirm your reservation. Full booking balance must be paid 6 weeks before arrival. Bookings made within 6 weeks of arrival date are payable in full.

Electricity, linen and towels are included in the rental agreement.

Arrivals and Departure

Your apartment will be ready for you by 4pm on the day of arrival and must be vacated by 10am on day of departure. Please phone a few days before arrival to arrange key collection.

Check in from 16:00 - Checkout by 10:00am

Cleaning and damages

We require that the property should be left clean and tidy on departure and that should any items be accidentally broken or damaged that you notify the Proprietors prior to departure on 01479 833 202.

Occupancy

The maximum occupancy is two adults – sorry no children.

Use of accommodation

The hired apartment shall be used solely for holiday purposes and the Hirer shall not sub-let the property.

Restriction on Rental

We reserve the right to remove person or persons from the property due to unreasonable behaviour, damage to the property or exceeding the stated occupancy. In this case refund will be at the discretion of the owners.

Smoking

Sorry, no smoking in the apartment.

Pets

No pets allowed.

Holiday Protection

We would strongly advise you to take out holiday insurance. You may have to forfeit the full cost of your holiday in certain circumstances.  As well as cancellation and curtailment insurance, clients are recommended to take out holiday insurance to cover loss or damage to personal effects.  Vehicles, accessories and contents are left at their owners risk. The proprietors will not be responsible for any loss or damage or any injury to persons not caused through the fault of the proprietor.

Cancellation

In the event of a cancellation being received 28 days prior to the commencement of the holiday the full amount of the agreed tariff rate will be payable. Outwith the 28 day period the deposit will be non-refundable. To minimise the cost and inconvenience of cancelled bookings, we strongly advise that holiday cancellation insurance is arranged as we are unable to make refunds for cancellations as detailed. (You may have to forfeit the full cost of your holiday in certain circumstances).

Disclaimer

Payments are accepted by us in good faith and in the belief that the apartment will be placed at your disposal for the dates stated. If for any reason this is not possible through circumstances not under the control of the proprietor (e.g. fire, theft or damage) we will try to make other arrangements. If successful there will be no refund made by us. However, if we are unable to do this then the deposit will be refunded in full and as such you will have no claim against the Proprietor or Agent. The Proprietors reserve the right to alter or amend facilities or amenities available without prior notice. The Hirer shall allow the Proprietor entry to the properties for all reasonable purposes.